Enter your Order ID or AWB / Tracking Number below to get real-time updates on your shipment.
Order Confirmed
Your payment was received and your order is confirmed. We’re preparing it for dispatch.
Processing
Your items are being picked, quality-checked, and packed. This typically takes 1–2 business days.
Dispatched
Your order has been handed over to our courier partner. You’ll receive a tracking link via email and WhatsApp.
In Transit
Your order is on the move toward your city. Estimated delivery timeline applies from this stage.
Out for Delivery
Your order is with the local delivery agent and will be delivered today. Please ensure someone is available.
Delivered
Your order has been delivered. If you didn’t receive it, contact us immediately with your Order ID.
Once your order is dispatched, a tracking link is sent automatically to your registered email and WhatsApp number.
We ship via Delhivery, Bluedart, Ekart, Xpressbees and other reliable partners depending on your pin code.
Tracking sometimes pauses during transit hub handoffs or high-demand periods. Wait 24 hours. If still stuck, contact us with your Order ID and we’ll follow up with the courier directly.
This can occasionally happen due to courier mis-marking. Check with your building guard or neighbours first. If still not found, report to us within 48 hours and we’ll raise a dispute with the courier.
Couriers typically attempt delivery 2–3 times. If all attempts fail, the package may be returned to us. Contact us or the courier directly to reschedule delivery.
Yes. Once the package returns to us, we can reship it. Reshipping charges may apply unless the failed delivery was our fault.
Your tracking number (AWB) is sent in a dispatch notification via email and WhatsApp. Check your inbox or DM folder. If you can’t find it, share your Order ID with us and we’ll send it.
Our team is available Monday–Saturday, 10AM–7PM IST.